Terms of Use

Effective Date: July 18, 2026
Last Updated: July 18, 2026

These Website Terms of Use (“Terms”) govern your access to and use of the You Don’t Know You Need This website located at YouDontKnowYouNeedThis.com, including any temporary, development, or staging version of the website, such as ydkynt.wpenginepowered.com (collectively, the “Website”).

The Website is operated by Safe Check Radon Services, LLC (“Safe Check,” “we,” “us,” or “our”).

Please read these Terms carefully. By accessing or using the Website, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use the Website.

1. Purpose of the Website

The Website provides general educational information about radon, home-related risks, and services that may be available through Safe Check.

The Website may also include tools that allow you to:

• View general radon information associated with a ZIP code;
• Learn more about radon and potential next steps;
• Submit questions or requests;
• Ask Safe Check to contact you; and
• Opt in to receive text messages.

The Website does not provide emergency services.

2. Important Radon Information and Disclaimer

Any radon information displayed through the Website, including information associated with a ZIP code, county, state, region, or other geographic area, is provided for general educational purposes only.

Area-level radon data:

• Does not indicate the radon level in a specific home, building, or property;
• Is not a radon inspection or test result;
• Is not a representation that a property is safe or unsafe;
• Is not a substitute for testing the property;
• May be based on historical, aggregated, estimated, public, or third-party information; and
• May not reflect current conditions at a particular property.

Radon levels can vary between neighboring properties and within the same property over time. You should not make health, safety, real estate, financial, construction, or mitigation decisions based solely on information displayed through the Website.

A property-specific radon test is necessary to evaluate the radon level at an individual property. You should consult an appropriately qualified radon professional regarding testing, interpreting test results, or mitigation.

3. No Professional, Medical, or Technical Advice

The Website is not intended to provide medical, legal, engineering, environmental, real estate, financial, or other professional advice.

Information on the Website should not be used as a substitute for advice from a qualified professional who can evaluate your specific circumstances.

If you have concerns about a potential health condition or radon exposure, consult an appropriate healthcare professional. If you believe there is an immediate health or safety emergency, call 911 or the appropriate emergency service.

4. Accuracy and Availability of Information

We make reasonable efforts to provide useful and accurate information. However, we do not guarantee that Website content or data will be:

• Complete;
• Current;
• Accurate;
• Available at all times;
• Appropriate for a particular purpose; or
• Free from errors, interruptions, or technical problems.

Information obtained from government agencies, public databases, mapping services, analytics providers, or other third parties may contain errors, omissions, delays, or limitations outside our control.

We may modify, correct, update, remove, or discontinue Website content or functionality at any time without notice.

5. Contact Forms and Service Requests

The Website may allow you to submit your name, email address, telephone number, ZIP code, and other information so that Safe Check can respond to you.

Submitting a form or contacting us through the Website:

• Does not create a customer, contractor, professional, fiduciary, or advisory relationship;
• Does not constitute a contract for services;
• Does not guarantee that we will accept a project or provide services;
• Does not guarantee that a property is within our service area;
• Does not reserve or confirm an appointment;
• Does not constitute a quote, estimate, inspection, test result, or mitigation recommendation; and
• Does not obligate either you or Safe Check to enter into a transaction.

Any testing, inspection, mitigation, installation, repair, consultation, or other service provided by Safe Check may be subject to a separate estimate, proposal, appointment confirmation, service agreement, invoice, warranty, or additional terms.

You agree that the information you submit through the Website will be accurate and that you will not impersonate another person or provide contact information you are not authorized to use.

6. SMS Text Message Terms

Safe Check uses Twilio and other service providers to send and manage SMS text messages.

Consent to Receive Messages

When you affirmatively opt in through the Website, you authorize Safe Check to send informational, conversational, and follow-up text messages to the mobile telephone number you provide.

Messages may concern:

• Your inquiry or contact-form submission;
• Questions needed to evaluate your request;
• General information about radon;
• Service-area eligibility;
• Estimates or requested service information;
• Appointment scheduling or reminders;
• Updates relating to a requested service; and
• Other communications directly related to your interaction with Safe Check.

Message frequency varies based on your request and communications with us. Message and data rates may apply.

Consent to receive text messages is not a condition of purchasing goods or services.

By opting in, you represent that:

• You are the subscriber or customary user of the telephone number provided;
• You are authorized to consent to receive messages at that number; and
• You will notify us if the number is reassigned or you are no longer its customary user.

How to Opt Out

You may stop receiving text messages at any time by replying STOP to a message.

You may reply HELP for assistance or contact us at:

• Email: [email protected]
• Phone: 614-420-2050

After you opt out, we may send one nonmarketing text message confirming that your opt-out request has been processed.

We may retain records of your consent and opt-out request as necessary to comply with applicable requirements and ensure that your preferences are honored.

Message Delivery

Wireless carriers are not responsible for delayed or undelivered messages.

Message delivery may be affected by your wireless carrier, device, network availability, telephone-number status, or other circumstances outside our control. We do not guarantee that every message will be delivered or received.

Your use of SMS communications is also subject to the terms and privacy practices of your wireless carrier and device provider.

7. Privacy

Our collection and use of personal information are described in our Privacy Policy, which is incorporated into these Terms by reference.

The Privacy Policy explains our use of services including Google Analytics, Google Search Console, and Twilio.

By using the Website or submitting information, you acknowledge that information may be processed as described in the Privacy Policy.

8. Permitted Use

You may access and use the Website only for lawful, personal, and noncommercial purposes consistent with these Terms.

You may view, download, or print limited portions of the Website for your own personal informational use, provided that you do not:

• Remove copyright, trademark, or ownership notices;
• Modify or misrepresent the content;
• Republish the content as your own;
• Use the content for a competing commercial service; or
• Use the content in a misleading or unlawful manner.

No other rights are granted except as expressly stated in these Terms.

9. Prohibited Conduct

You may not use the Website to:

• Violate any applicable law or regulation;
• Submit false, fraudulent, misleading, or unauthorized information;
• Impersonate another person or organization;
• Harass, threaten, abuse, or harm another person;
• Transmit malware, viruses, harmful code, or disruptive material;
• Attempt to gain unauthorized access to the Website, its servers, databases, or connected systems;
• Interfere with the operation, security, or availability of the Website;
• Circumvent access restrictions or security measures;
• Use automated tools to scrape, harvest, copy, or extract Website content or data without our written permission;
• Collect personal information about other Website users;
• Reverse engineer or attempt to discover the source code of Website functionality;
• Use Website information to create or enhance a competing product, database, or service;
• Overload the Website through excessive or abusive requests; or
• Encourage or assist another person in engaging in prohibited conduct.

We may restrict, suspend, or terminate access to the Website if we reasonably believe a person has violated these Terms or used the Website in a harmful or unauthorized manner.

10. Intellectual Property

The Website and its original content, including its:

• Name and branding;
• Text and written content;
• Videos;
• Photographs and graphics;
• Logos;
• Design and layout;
• Software and functionality;
• Lookup tools; and
• Compilation and presentation of information

are owned by Safe Check or used with permission from the applicable owner.

These materials are protected by copyright, trademark, and other intellectual-property laws.

“Safe Check,” “Safe Check Radon Services,” “You Don’t Know You Need This,” and associated names, logos, slogans, and designs may be trademarks or service marks of Safe Check or their respective owners.

Nothing in these Terms grants you ownership of or a license to use any trademark, logo, branding, or other proprietary material except for the limited personal-use rights expressly provided above.

11. Feedback and Suggestions

You may voluntarily provide feedback, ideas, suggestions, or recommendations concerning the Website or our services.

By submitting feedback, you grant Safe Check a nonexclusive, worldwide, royalty-free, perpetual, irrevocable right to use, modify, reproduce, publish, and incorporate that feedback for any lawful purpose without compensation or attribution to you.

Do not submit confidential or proprietary information as feedback.

12. Third-Party Services and Links

The Website may use, integrate with, or link to services operated by third parties, including:

• Google;
• Twilio;
• Website hosting providers;
• Mapping and geographic-data providers;
• Social-media platforms;
• Video-hosting platforms; and
• Other websites or technology providers.

Third-party services are governed by their own terms, policies, and practices. We do not control and are not responsible for:

• Third-party content;
• The availability or accuracy of a third-party service;
• A third party’s privacy or security practices;
• Products or services offered by a third party; or
• Loss or harm arising from your use of a third-party service.

A link or integration does not necessarily mean that Safe Check endorses or is affiliated with the third party.

13. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the Website and all information, content, tools, and functionality made available through it are provided on an “as is” and “as available” basis.

Safe Check disclaims all warranties, representations, and conditions, whether express, implied, or statutory, including implied warranties of:

• Merchantability;
• Fitness for a particular purpose;
• Title;
• Noninfringement;
• Accuracy;
• Reliability; and
• Availability.

We do not warrant that:

• The Website will meet your needs or expectations;
• The Website will always be available, secure, or error-free;
• Defects will be corrected;
• The Website will be free of viruses or harmful components; or
• Information obtained through the Website will be complete or accurate.

Some jurisdictions do not permit the exclusion of certain warranties. In those jurisdictions, these exclusions apply only to the extent permitted by law.

14. Limitation of Liability

To the fullest extent permitted by applicable law, Safe Check and its owners, officers, employees, contractors, agents, affiliates, licensors, and service providers will not be liable for any indirect, incidental, special, exemplary, punitive, or consequential damages arising from or related to:

• Your access to or use of the Website;
• Your inability to access or use the Website;
• Your reliance on Website content or area-level radon information;
• Errors, omissions, interruptions, or delays;
• Unauthorized access to or alteration of information;
• Third-party websites, services, or content; or
• Decisions made based on information obtained through the Website.

This exclusion applies to damages including loss of profits, revenue, data, opportunities, goodwill, or other intangible losses, regardless of the legal theory asserted and even if we were advised that such damages were possible.

To the fullest extent permitted by applicable law, Safe Check’s total aggregate liability for all claims arising from or relating to the Website or these Terms will not exceed the greater of:

1. The amount you paid, if any, specifically to access the Website during the 12 months preceding the event giving rise to the claim; or
2. One hundred dollars ($100).

These limitations do not exclude or limit liability that cannot lawfully be excluded or limited.

15. Indemnification

To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless Safe Check and its owners, officers, employees, contractors, agents, affiliates, licensors, and service providers from claims, liabilities, damages, judgments, losses, costs, and expenses, including reasonable attorneys’ fees, arising from or relating to:

• Your unlawful or unauthorized use of the Website;
• Information or content you submit;
• Your violation of these Terms;
• Your violation of another person’s rights; or
• Fraudulent, abusive, or harmful conduct by you.

This section does not require you to indemnify Safe Check for conduct for which indemnification is prohibited by applicable law.

16. Changes to the Website or These Terms

We may modify, suspend, or discontinue any portion of the Website at any time.

We may also update these Terms to reflect changes in:

• The Website;
• Our services;
• Our technology providers;
• Applicable requirements; or
• Our business practices.

When we update these Terms, we will revise the “Last Updated” date at the top of the page.

Changes become effective when the revised Terms are posted unless a different effective date is stated. Your continued use of the Website after revised Terms become effective constitutes your acceptance of the revised Terms.

17. Governing Law

These Terms and any dispute arising from or relating to the Website will be governed by the laws of the State of Ohio, without regard to its conflict-of-law principles.

Subject to any rights that cannot lawfully be waived, any legal proceeding relating to the Website or these Terms must be brought in a court of competent jurisdiction serving Franklin County, Ohio, and you consent to the personal jurisdiction of those courts.

18. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by law or modified to reflect its intended purpose as closely as possible.

The remaining provisions will remain in full force and effect.

19. No Waiver

Our failure to enforce a provision of these Terms does not waive our right to enforce that provision or any other provision in the future.

Any waiver must be in writing and authorized by Safe Check.

20. Entire Agreement

These Terms and the Privacy Policy constitute the entire agreement between you and Safe Check concerning your use of the Website.

These Terms do not replace or modify a separate written agreement governing testing, mitigation, installation, consulting, or other services provided by Safe Check. If a separate service agreement conflicts with these Terms regarding those services, the separate service agreement will control.

21. Contact Us

Questions regarding these Terms may be directed to:

Safe Check Radon Services, LLC
Email: [email protected]
Phone: 614-420-2050
Website: YouDontKnowYouNeedThis.com