Privacy Policy

Effective Date: July 17, 2026
Last Updated: July 17, 2026

Safe Check Radon Services, LLC (“Safe Check,” “we,” “us,” or “our”) operates the You Don’t Know You Need This website located at YouDontKnowYouNeedThis.com, including any temporary, development, or staging version of the website, such as youdontknowyouneedthis.com (collectively, the “Website”).

This Privacy Policy explains the information we collect through the Website, how we use and disclose that information, and the choices available to you.

By accessing or using the Website or submitting information through it, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Information You Provide

We may collect information that you voluntarily provide through the Website, including:

  • Your first and last name;
  • Your mobile telephone number;
  • Your email address;
  • Your ZIP code;
  • Information included in a message, request, or other communication;
  • Your communication preferences;
  • Your consent to receive text messages; and
  • Records relating to when and how you provided or withdrew consent.

You are not required to provide personal information merely to browse the Website. Certain information may be required when you submit a form, request assistance, or ask us to contact you.

ZIP Code and Location-Related Information

When you enter a ZIP code into the Website, we may use it to:

  • Display general or area-level information about reported radon conditions;
  • Help you understand potential radon concerns in your area;
  • Determine whether a property may be within our service area;
  • Provide more relevant information or follow-up assistance; and
  • Analyze general geographic interest in the Website and our services.

Information associated with a ZIP code reflects general geographic data and should not be interpreted as a measurement of the radon level in any specific home or property.

Information Collected Automatically

When you visit the Website, we and our service providers may automatically collect certain technical and usage information, including:

  • Internet Protocol address;
  • Browser and device type;
  • Operating system;
  • Referring and exit pages;
  • Pages viewed and Website features used;
  • Approximate geographic location;
  • Dates and times of Website activity;
  • Session and interaction information; and
  • Cookie, device identifier, log, and similar technical information.

We may collect this information through server logs, cookies, analytics technologies, and similar tools.

2. How We Use Information

We may use the information we collect to:

  • Operate, maintain, secure, and improve the Website;
  • Provide ZIP-code-based radon information;
  • Respond to questions, inquiries, and requests;
  • Help visitors understand potential next steps relating to their homes;
  • Determine whether Safe Check provides services in a particular area;
  • Contact you regarding a request you submitted;
  • Provide estimates, scheduling information, or service information;
  • Send text messages when you have agreed to receive them;
  • Maintain records of inquiries, communications, and consent;
  • Analyze Website traffic, usage, and performance;
  • Understand how people find the Website through search engines;
  • Identify and correct technical problems;
  • Detect, investigate, and prevent fraud, misuse, and security incidents;
  • Enforce our agreements and policies;
  • Comply with legal and regulatory obligations; and
  • Protect the rights, safety, and property of Safe Check, Website visitors, customers, and others.

We may also use information for another purpose disclosed when the information is collected or for which you provide consent.

3. Google Analytics

We use Google Analytics to understand how visitors find and use the Website and to improve its performance and content.

Google Analytics may use cookies and similar technologies to collect information such as:

  • The number of visitors to the Website;
  • Website sessions and interactions;
  • Pages viewed;
  • Approximate geographic location;
  • Browser and device information;
  • Referral sources;
  • The general path visitors take through the Website; and
  • Dates, times, and duration of Website activity.

Google may process information collected through Google Analytics in accordance with its own privacy policies and terms.

We do not intend to use Google Analytics to collect your name, email address, mobile telephone number, or the contents of information you submit through Website forms.

You may limit cookies through your browser settings. Google also provides a Google Analytics opt-out browser add-on. Blocking analytics cookies may not prevent the Website from functioning, but it may limit our ability to understand Website usage and improve the visitor experience.

Where required by applicable law, we may request consent before placing nonessential analytics cookies or provide additional cookie-management options.

4. Google Search Console

We use Google Search Console to monitor how the Website appears and performs in Google Search.

Search Console may provide us with information such as:

  • Search terms that displayed the Website in Google Search;
  • The number of times Website pages appeared in search results;
  • The number of clicks from Google Search;
  • Average search-result positions;
  • Website pages appearing in search results;
  • General country information;
  • Device categories; and
  • Website indexing, usability, security, and technical information.

We use this information to improve the Website’s search visibility, identify technical problems, and understand how people discover our content.

Search Console reporting is generally based on activity occurring within Google Search and does not provide us with the identity of individual people who perform searches.

5. Text Messages and Twilio

We use Twilio, a third-party communications provider, to send and manage SMS text messages.

When you provide your mobile number and agree to receive text messages, we and Twilio may process information including:

  • Your mobile telephone number;
  • The contents of text messages sent and received;
  • The dates and times of messages;
  • Message delivery and failure information;
  • Carrier and telecommunications information;
  • Records of consent;
  • Opt-in, opt-out, and re-opt-in status; and
  • Other information necessary to transmit, manage, troubleshoot, and secure SMS communications.

Twilio processes this information to provide messaging services on our behalf and may also process information as described in its own privacy notice and applicable service terms.

SMS Consent

By affirmatively opting in to receive text messages from Safe Check:

  • You authorize Safe Check to send informational and follow-up text messages to the mobile number you provided;
  • Message frequency may vary;
  • Message and data rates may apply;
  • Consent to receive text messages is not a condition of purchasing goods or services; and
  • You represent that you are the subscriber or customary user of the mobile number provided.

Messages may relate to your inquiry, requested information, service eligibility, appointment scheduling, estimates, follow-up questions, or Safe Check services.

Opting Out of Text Messages

You may withdraw your consent and stop receiving text messages at any time by replying STOP to a message.

You may also reply HELP for assistance or contact us at [email protected] or 614-420-2050.

After you opt out, you may receive one final message confirming that your request has been processed. We may retain records of your opt-out request to ensure that we honor it.

Opting out of text messages does not prevent us from responding through another communication method when necessary to address a request you submitted, provide a requested service, or comply with legal obligations.

Mobile Information Sharing

We do not sell or rent mobile telephone numbers, SMS consent records, or text-message opt-in information.

We do not share mobile information, text-message originator information, or SMS consent with third parties or affiliates for their own marketing or promotional purposes.

We may disclose mobile information to vendors and service providers, including Twilio, solely as necessary to provide messaging, customer support, data hosting, security, compliance, and related services on our behalf.

6. Cookies and Similar Technologies

The Website may use cookies and similar technologies to:

  • Provide essential Website functionality;
  • Remember visitor preferences;
  • Maintain security;
  • Prevent fraud and misuse;
  • Understand how visitors use the Website;
  • Measure Website traffic and engagement;
  • Diagnose technical issues; and
  • Improve Website content and performance.

Cookies may be placed by us or by third-party service providers such as Google.

Most browsers allow you to block, delete, or receive alerts about cookies through the browser’s settings. Blocking certain cookies may cause portions of the Website to function incorrectly.

The Website may not respond to all “Do Not Track” browser signals because there is no universally accepted standard for responding to those signals. Where required by applicable law, we will recognize legally applicable browser-based privacy preference signals.

7. How We Disclose Information

We may disclose personal information in the circumstances described below.

Service Providers

We may provide information to vendors, contractors, and professional advisers that perform services on our behalf, including providers of:

  • Website hosting and maintenance;
  • Online forms;
  • Cloud storage;
  • Analytics and search-performance reporting;
  • SMS and telecommunications services;
  • Email communications;
  • Mapping and location services;
  • Customer service;
  • Cybersecurity;
  • Legal, accounting, insurance, or technical assistance; and
  • Other operational support.

These providers may use personal information only as necessary to provide services to us, comply with legal obligations, or as otherwise permitted under their agreements and applicable law.

Our service providers include Google for analytics and search-performance services and Twilio for SMS communications.

Legal and Safety Reasons

We may disclose information when we reasonably believe disclosure is necessary to:

  • Comply with a law, regulation, court order, subpoena, or legal process;
  • Respond to a lawful government request;
  • Investigate suspected fraud, illegal activity, or a security incident;
  • Enforce our agreements, rights, or policies;
  • Establish, exercise, or defend legal claims; or
  • Protect the rights, property, health, or safety of Safe Check, our customers, Website visitors, or others.

Business Transactions

Information may be disclosed or transferred in connection with a merger, acquisition, financing, reorganization, sale of assets, change of ownership, bankruptcy, or similar business transaction.

With Your Direction or Consent

We may disclose information when you direct us to do so, consent to the disclosure, or when the purpose is clearly explained when the information is collected.

8. Sale and Use of Personal Information

We do not sell or rent personal information in exchange for money.

We do not sell mobile telephone numbers, text-message consent information, or SMS opt-in data.

We also do not disclose mobile information or SMS consent to third parties for their independent marketing or promotional purposes.

If our practices change in a way that creates additional privacy rights, we will update this Privacy Policy and provide any notices or opt-out mechanisms required by applicable law.

9. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Respond to your inquiry;
  • Provide requested information, communications, or services;
  • Maintain business, transaction, and consent records;
  • Honor communication opt-out requests;
  • Resolve disputes;
  • Detect or prevent fraud and misuse;
  • Meet legal, regulatory, tax, accounting, and insurance obligations; and
  • Enforce our agreements and policies.

Retention periods may vary based on the type of information, the purpose for which it was collected, the systems in which it is maintained, our legal obligations, and whether we have an ongoing relationship with you.

Information maintained by Google, Twilio, or another service provider may also be retained according to that provider’s settings, policies, and contractual obligations.

When information is no longer reasonably necessary, we may delete it, anonymize it, or securely retain it as required by law.

10. Information Security

We use reasonable administrative, technical, and physical safeguards intended to protect personal information against unauthorized access, loss, misuse, alteration, and disclosure.

However, no website, network, database, storage system, or method of electronic transmission is completely secure. We cannot guarantee the absolute security of information transmitted to or maintained by us.

Please do not submit Social Security numbers, financial account information, medical records, passwords, or other highly sensitive information through the Website unless we specifically request it through an appropriate secure process.

11. Your Choices and Privacy Rights

You may contact us to request that we:

  • Provide information about personal information we maintain about you;
  • Correct inaccurate personal information;
  • Delete personal information;
  • Stop certain communications; or
  • Address a question or concern regarding our privacy practices.

Depending on where you reside and subject to applicable exceptions, you may have additional rights regarding access, correction, deletion, portability, restriction, or the use and disclosure of personal information.

We may need to verify your identity before fulfilling a request. We may also retain information when necessary to comply with legal obligations, complete a requested service, maintain security, prevent fraud, resolve disputes, or honor an opt-out request.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

To submit a privacy request, email [email protected] with the subject line Privacy Request. Please describe your request and provide enough information for us to identify the relevant records.

12. Email and Telephone Communications

You may ask us to stop sending marketing emails by following the unsubscribe instructions in an email or by contacting us.

Even after you opt out of marketing communications, we may send nonmarketing communications relating to:

  • An inquiry you submitted;
  • An appointment;
  • A requested service;
  • An estimate or transaction;
  • A safety or security concern;
  • A change to our policies; or
  • An ongoing customer relationship.

You may ask us not to contact you by telephone by informing the representative who contacts you or by using the contact information below.

13. Children’s Privacy

The Website is intended for a general adult audience and is not directed to children under 13.

We do not knowingly collect personal information through the Website from children under 13. If you believe a child under 13 has submitted personal information to us, please contact us so that we can review and, where appropriate, delete the information.

14. Third-Party Websites and Services

The Website may contain links to websites, videos, services, or resources operated by third parties.

We do not control the privacy, security, content, or business practices of third parties. Information you provide directly to a third party is governed by that third party’s policies and practices.

We encourage you to review the privacy policies of Google, Twilio, and any other third-party services you access.

15. Visitors From Outside the United States

The Website is operated from the United States and is primarily intended for individuals located in the United States.

If you access the Website from another country, your information may be transferred to, processed, and stored in the United States or another country where we or our service providers operate. Privacy and data-protection laws in those locations may differ from the laws in your country.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in the Website, our services, our technology providers, our information practices, or applicable requirements.

When we make changes, we will revise the “Last Updated” date at the beginning of this policy. Material changes may also be communicated through an additional Website notice or another appropriate method.

Your continued use of the Website after an updated Privacy Policy becomes effective constitutes acknowledgment of the updated policy.

17. Contact Us

Questions, privacy requests, and concerns regarding this Privacy Policy may be directed to:

Safe Check Radon Services, LLC
Email: [email protected]
Phone: 614-420-2050
Website: YouDontKnowYouNeedThis.com